The trend of bespoke of beauty products and services continues. Back in August for the Chicago Tribune, I tried out two new customized services, one for make-up, (Lancôme) and the other for hair (Kerastase), which you can read about here.
Now we can add skincare to the list with Kiehl’s. Originally an Apothecary when it first opened in 1851, customers would go to Kiehl’s for your prescription medicines as well as customized herbal and natural skin and hair remedies. Kiehl’s has decided to go back to its roots, with a personalized skincare service called Apothecary Preparations.
I was fortunate enough to be invited along to try out their new service.
Step 1: Diagnosis
At your one-on-one consultation with a Kiehl's customer representative, aka KCR, your skin will be diagnosed. The surface oil on your face is measured to help identify your skin type (normal, oily, combo or dry). I'm a combo, as I'm oily on my T-zones and normal to dry elsewhere.
Then a dehydration analyzer will be used to measure the water in your skin, 1 being the lowest and 100 the highest. I was told you don't want anything less than 50, I, unfortunately, got a disappointing 34. What does that mean? My skin is dehydrated, and I need to start drinking lots more water.
Step 2: Selection
Next, you discuss with your KCR a series of skin-related issues, like texture, dullness, redness, wrinkles and pore size and identify which two are your main concerns. This determines the two skin boosters that will be mixed in with your base concentrate, to create your individual serum. I went with Brightening and Pore Minimizing.
Step 3: Personalization
You leave with a box and bottle with your name plus details of your personal formula and directions for use.
Your personalized serum is recorded in the system for future reorders.
Apothecary Preparations is currently available at 21 of their stores and retails for $95. Go to kiehls.com to find your nearest location.